EUROCONSUMERS INTERNATIONAL FORUM

BRIDGING THE GAP BETWEEN CONSUMERS AND BUSINESSES

[IN THE DIGITAL AGE]

 

9:15-09:45 - Welcome coffee and registration

 

Plenary Activities 

 

9:45-9:50
[STAGE]

Greetings and Introduction
IVO MECHELS - CEO at Euroconsumers

 

9:50-10:20
[STAGE]

Opening Remarks
Cecilio MADERO VILLAREJO
Acting Director-General for Competition at the European Commission

Interview
IVO MECHELS talks to CECILIO MADERO VILLAREJO

  

10:20-10:45
[THE CIRCLE]

Much More Than a KEYNOTE (1)
CARLO ALBERTO CARNEVALE MAFFÈ

Professor of Strategy and Entrepreneurship at the SDA Bocconi School of Management
The Future of Everything
(including the relationship between consumers and businesses)

 

Simultaneous Activities

10:45-11:30
[MAIN STAGE]

Dilemma Talk (1)
How Market Players and Consumers’ Organizations Can Work Together?
GIORGIA ABELTINO - Director Public Policy South Europe at Google and Director External Relations Google Arts & Culture
EIRINI ZAFEIRATOU - Director Public Policy EMEA at Amazon
LISE FUHR - Director General at ETNO
MARIE-PAULE BENASSI - DG JUST Acting Director for the Consumers
MEP ADRIANA MALDONADO LÓPEZ - IMCO Member S&D

Moderator:
HENRIQUE LIAN - Head of Public Affairs and Media Relations at Proteste

 

10:45-11:30
[THE CIRCLE]

Dual Logic (1)
Benefits of Emerging Technologies such as AI, IoT, CIoT, Machine Learning and Blockchain vs. Data Privacy Issues
MEP BRANDO BENIFEI - IMCO Member S&D
ANTONIO NICITA - Commissioner of the Italian Regulatory Authority AGCOM
JAVIER ALBARES - Head of Innovation and Digital Transformation at GSMA EU
MÁRIO SARAIVA - BT Director at Euroconsumers
LUDMILA GEORGIEVA - EU Policy Manager at Google

Moderator:
LIZ COLL - Head of Digital Change at Consumers International



Simultaneous Activities

11:30-12:15
[STAGE]

Dilemma Talk (2)
E-Commerce: between Self-regulation and International Convention
VICTOR DO PRADO - Director, Council and TNC Division (WTO)
JAMES WATERWORTH - Director, EU Public Policy at Amazon
ELS BRUGGEMAN - Head of Policy and Enforcement at Euroconsumers
WERNER STENGG - Head of Unit E-Commerce and Platforms, DG CNECT
MEP PATRICK BREYER - JURI Vice-coordinator Greens

Moderator:
PAOLO MARTINELLO - Vice President of the Board of Administrators at Euroconsumers

 

11:30-12:15
[THE CIRCLE]

One Problem in Some Steps (1)
Innovation vs. Regulation: How can we guarantee safety without killing innovation?
SEBASTIAN LIFFLANDER - Senior Policy Officer at EDiMA
ANTONIO NICITA - Commissioner of the Italian Regulatory Authority AGCOM
MEP PABLO ARIAS ECHEVERRÍA - IMCO Vice-coordinator EPP
NATHALIE LANERET - Director of Privacy at CIPL - Centre for Information Policy Leadership

Moderator:
MARCO SCIALDONE - Professor at Università Europea di Roma

 

12:00-12:15
[STUDIO UPSTAIRS]

Tit-for-tat Interview with Moderators: feedback on previous sections
HENRIQUE LIAN - Head of Public Affairs and Media Relations at Proteste
LIZ COLL - Head of Digital Change at Consumers International

 

 

Plenary Activity 

 12:00-12h15 
[THE CIRCLE]

Announcement of the Euroconsumers BeXt Award in Memory of Giovanni Buttarelli

 

 12:20-13h15 - Lunch and Networking

 

Simultaneous Activities

13:15-14:00
[STAGE]

Digital Wellbeing - How Consumers Interact with Technology
MICHELE CAVUOTI - Euroconsumers Group Manager 
GIORGIA ABELTINO - Director Public Policy South Europe at Google and Director External Relations Google Arts & Culture
NATHALIE LANERET - Director of Privacy at CIPL - Centre for Information Policy Leadership (PUT IN)
PAOLO CESARINI - DG CNECT - Head of Unit I4 Media Convergence & Social Media
Moderator: ELS BRUGGEMAN - Head of Policy and Enforcement at Euroconsumers

 

13:15-14:00
[THE CIRCLE]

Dual Logic (2)
Mobility Trends in a Digital Age
ELISABETH KOTTHAUS - DG MOVE Head of Unit Social Aspects, Passenger Rights & Equal Opportunities
MONIQUE GOYENS - Director General at BEUC
ZUZANA PUCIKOVA - Head of EU Public Policy at Uber

Moderator:
LUISA CRISIGIOVANNI - Secretary General of Altroconsumo and Head of Fundraising for Euroconsumers

 

 

13:15-13:30
[STUDIO UPSTAIRS]

Tit-for-tat Interview with Moderators: Feedback on previous sections 
PAOLO MARTINELLO - Vice President of the Board of Administrators at Euroconsumers
MARCO SCIALDONE - Professor Università Europea di Roma

 

Simultaneous Activities

14:00-14:45
[STAGE]

Dilemma Talk (3)
The Monetization of Data: data as the new currency, trust as the new guarantee
LAUREN SOLOMON - CEO CPRC Australia (video participation)
AGUSTÍN REYNA - Head of Legal and Economic Affairs at BEUC
STEFANO QUINTARELLI - Member of High Level Expert Group on AI of the European Commission
MEP MARIA MANUEL LEITÃO MARQUES - Vice-chair IMCO, S&D
FRIEDRICH WENZEL BULST - DG COMP Deputy Head of Unit Antitrust: Media
ROCIO CONCHA GALGUERA - Chief Economist, Head of Strategic Insight at Which?

Moderator:
ALBERTO ALEMANNO - European Union Law Professor at HEC Paris

 

14:00-14:45
[THE CIRCLE]

One Problem in Some Steps (2)
How can AI, Digital Platforms, E-commerce and Smart Transport Contribute (or not) to Sustainability?
DAVID SCUDERI - Senior Manager Public Policy at Amazon
ONDREJ SOCUVKA - Senior Policy Manager at Google Europe
MEP PIERRE KARLESKIND - IMCO Vice-Chair, Renew Europe Group

Moderator:
MARCO SCIALDONE - Professor at Università Europea di Roma

 

14:15-14:30

[STUDIO UPSTAIRS]
Tit-for-tat Interview with Moderators: feedback on previous sections 
ELS BRUGGEMAN - Head of Policy and Enforcement at Euroconsumers
LUISA CRISIGIOVANNI - Secretary General of Altroconsumo and Fundraising Head for Euroconsumers

 

14:45-15:20 - Coffee Break and Networking

 

 

Plenary Activity 

15:20-15:50 
[THE CIRCLE]

Much More Than a KEYNOTE (2)
SEAN PILLOT DE CHENECEY
Speaker, Best-Selling Author and Insight/Innovation/Strategy Expert
The Post-Truth Business: How to Rebuild Brand Authenticity in a Distrusting World

   

Plenary Activity 

15:50-16:35
[STAGE]

CEOs SESSION
IVO MECHELS - CEO at Euroconsumers
HELENA LEURENT - Director General at Consumers International
MARC VAN WESEMAEL - CEO at EUrid
JEROME FRANCK - CEO at QueChoisir, France
GILLY WONG – CEO at Consumer Council, Hong Kong

Moderator:
ALBERTO ALEMANNO - European Union Law Professor at HEC Paris

 

Euroconsumers BeXt Awards Winners Announcement 

16:35-17:00
[STAGE + THE CIRCLE]

BEXT AWARD FOR TOP QUALITY IN LARGE HOUSEHOLD APPLIANCES
BEXT AWARD FOR TOP QUALITY IN HI-TECH
BEXT AWARD FOR ECO-FRIENDLY LARGE HOUSEHOLD APPLIANCES
BEXT AWARD FOR RELIABILITY IN LARGE HOUSEHOLD APPLIANCES
BEXT AWARD FOR QUALITY FOR MONEY IN HI-TECH

  

Plenary Activity 

17:00-17:15 
[STAGE]

Closing Remarks
MARCO PIERANI – Public Affairs and Media Relations Director at Euroconsumers

 

17:15 - Networking Happy Hour